Mon, 30 Oct 2006

ide harddrive brands

There are many different brands of hard drives out there (although the number seems to be shrinking as they buy each other up) and it's always a bit of a toss up which brand to buy. The latest two brands I've been buying over the past couple of years have been seagate and western digital. I've had better luck with western digital in terms of reliability, however I think I've bought most of them more recently so that could be why. However as I RMA'ed my first western digital drive (a 160gig IDE) that died I found a good reason to buy western digital over seagate, and that is the RMA process.

I had to RMA 3 or 4 seagate drives recently and the process has not been all that good. First the website to handle RMA's only works in IE 5 or 6 which is fine when your running windows but makes it impossible to use if your not on a MS platform. I did get them to manually create an RMA for me without much trouble by emailing their support, but still not very convenient. The next problem is getting the proper packaging for them RMA together so they'll accept it. Foam packaging and whatnot which isn't all that big of a problem but it's not anything I have around the house, and thus because I'm super lazy I still haven't done the RMA.

The western digital RMA on the other hand worked perfectly in firefox and was also really easy to fill out and submit. They also offer advance replacement in which I can give them my credit card number, they will ship me a new drive, and I can then ship them this drive back (and as long as I do the credit card charge gets reversed). Which also means I can use the packaging they send the new drive in to send the dead drive back in.

So in the realm of cheap IDE drives I think I'm going to stick with Western Digital since it seems like all IDE drives fail at one point or another but at least the Western Digital RMA process is really good.

posted at: 17:35 | path: /general | permanent link to this entry


2019-Jun
2019-May
2018-Dec
2018-Jan
2017-Aug
2017-Jun
2017-May
2016-Nov
2015-Dec
2015-Nov
2015-Oct
2015-Jul
2015-Jun
2014-Dec
2012-Oct
2012-Sep
2012-Jun
2012-Feb
2012-Jan
2011-Dec
2011-Sep
2011-Aug
2011-May
2011-Feb
2010-Jun
2010-Apr
2010-Jan
2009-Sep
2009-Jul
2009-May
2009-Jan
2008-Oct
2008-Sep
2008-Jun
2008-May
2008-Jan
2007-Nov
2007-Oct
2007-Aug
2007-Jun
2007-May
2007-Mar
2007-Feb
2007-Jan
2006-Nov
2006-Oct
2006-Sep
2006-Aug
2006-Jun
2006-Apr
2006-Jan
2005-Dec
2005-Nov
2005-Oct
2005-Sep
2005-Aug
2005-Jul
2005-Jun
2005-May
2005-Apr
2005-Mar
2005-Feb
2005-Jan
2004-Dec
2004-Nov
2004-Oct
2004-Sep
2004-Aug
2004-Jul
2004-Jun
2004-May

Powered by PyBlosxom | RSS 2.0